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Free Pickup & Delivery

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Frequently Asked Questions

HOW CAN I SIGN UP FOR ROUTE DELIVERY?

Simply call our customer service department at 205-999-3810 to establish new service, or you may fax the application to 205-951-6771.

 

HOW DOES PICK UP AND DELIVERY WORK?

We'll set up a schedule you'll never have to worry about. Twice a week, we'll visit your home or office for pick-up & delivery of dry cleaning, shirts, shoes or clothes for alteration. You never need to be disturbed...you don't even need to be there. We'll establish a convenient drop-off and pick-up point. All you have to do is leave your dry cleaning shirts, shoes or clothes for alteration in our garment bag. Your order will be waiting for you after our next visit. Just like clockwork.

 

DO I HAVE TO BE AT HOME FOR ROUTE PICK-UP AND DELIVERY SERVICE?

No, you do not! That is what makes our service so convenient. Once your name has been added to the computer, the customer service department will assign your account a dry cleaning specialist who will be responsible for picking up and delivering your garments to a pre-designated location at your home or office which YOU establish. The dry cleaning specialist will drop off Save a Trip Cleaners laundry bags for your convenience.

 

WHEN WILL I BE BILLED?

We bill you by credit card or payment of your choice monthly.

 

WHAT IF I WANT TO HAVE DELIVERY SERVICE, BUT I DON'T HAVE LAUNDRY  EACH WEEK?

If you would like to take advantage of our free pick-up and delivery service, but only require occasional service, tell the customer service representative that you would like to be classified as a "will-call" customer. The dry cleaning specialist will only stop at your home or office when you call them.

 

WON'T SOMEONE BE TEMPTED TO TAKE MY GARMENTS IF I'M NOT AT HOME TO GIVE OR RECEIVE THEM?

Despite their value to you, it has been determined that your clothing has very little value to someone else. This is because

used clothing tends to have almost no re-sale value. Besides, the chances of your clothing fitting a thief are pretty remote!

Missing or stolen laundry has never been a problem at Save A Trip Cleaners.